Shipping policy

<p>We arrange the shipping of orders via carriers specialised in furniture and art delivery.</p><h3>Delivery cost</h3><p>Delivery costs are confirmed individually in your quotation, based on destination, item type and service level. Pieces are dispatched from our ateliers and partner workshops in the European Union. For deliveries within the EU, no customs duties apply. For deliveries outside the EU, import duties and local taxes may apply and are the recipient's responsibility.</p><h3>Delivery date</h3><p>Our pieces have different production and shipping lead times, which are specified in the product description and confirmed in your quotation. Unless a different window is expressly agreed, delivery takes place within 30 days of the conclusion of the contract. If your delivery appears delayed, contact us at hello@orevoir.eu and we will follow up with the carrier immediately.</p><h3>Tracking</h3><p>You can track your shipment using the tracking number provided in your shipment confirmation email.</p><h3>Damage in transit</h3><p>Please inspect your order on delivery and note any damage with the carrier, then report it to us as soon as possible — this does not affect your legal guarantee rights.</p>